Transactions Policy

At Alan & Joan, all transactions are handled through secure payment systems that comply with recognised international security standards.

Accepted Payment Methods

We accept Mastercard, Visa, Google Pay, Apple Pay, Shop Pay, and Amazon Pay.

Payment Process

You choose a payment method at checkout, enter your details in a secure environment, and receive an email confirmation once your payment is processed.

Security

All transactions are sent over SSL-encrypted connections. We do not store full card details on our servers and use certified payment providers that comply with PCI-DSS standards.

Failed Payments

If a payment is declined, try another payment method, check your details, or contact your bank before contacting our support team.

Currency and VAT

All prices are displayed and charged in British Pounds (GBP) and include UK VAT. Delivery is free on all orders.

Company Information

Store name: Alan & Joan
Company name: Yusuf Agir LLC
Registration Number: 42-3392831
Business Address: 34 Amanda Rd, Sudbury MA, 01776 United States
Email: info@alanandjoan.com
Phone: +44 7723 575273
Customer Service Hours:
Monday to Friday: 9am - 6pm (GMT)
Saturday and Sunday: Closed.